{"id":8421,"date":"2025-10-10T18:09:40","date_gmt":"2025-10-10T22:09:40","guid":{"rendered":"https:\/\/asberamerica.com\/en\/?page_id=8421"},"modified":"2026-02-06T17:31:01","modified_gmt":"2026-02-06T21:31:01","slug":"help-center","status":"publish","type":"page","link":"https:\/\/asberamerica.com\/en\/help-center\/","title":{"rendered":"HELP CENTER"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8421\" class=\"elementor elementor-8421\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b05c8bd elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"b05c8bd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/youtu.be\\\/iI9Q40y23O8&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\" role=\"presentation\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-48d3a99\" data-id=\"48d3a99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-acf9523 elementor-widget elementor-widget-heading\" data-id=\"acf9523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HELP CENTER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b45035b elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b45035b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d4e3371\" data-id=\"d4e3371\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bffca7 elementor-widget elementor-widget-heading\" data-id=\"2bffca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty Claim<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab390b8 elementor-button-align-stretch elementor-widget elementor-widget-global elementor-global-8620 elementor-widget-form\" data-id=\"ab390b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"8421\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ab390b8\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_97eaff4 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"PRODUCT INFO\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tModel Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Select a model number:\">Select a model number:<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 17\">ARR 17<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 37 H\">ARR 37 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 37 2G H\">ARR 37 2G H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 23 H\">ARR 23 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 49 H\">ARR 49 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 72 H\">ARR 72 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 23 1G H\">ARR 23 1G H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 49 2G H\">ARR 49 2G H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARR 72 3G H\">ARR 72 3G H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARF 17\">ARF 17<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARF 37 H\">ARF 37 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARF 23 H\">ARF 23 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARF 49 H\">ARF 49 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARF 72 H\">ARF 72 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AWRR 23\">AWRR 23<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AWRF 23\">AWRF 23<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARM 17 A\">ARM 17 A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARMD 23 A\">ARMD 23 A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARMD 37 A\">ARMD 37 A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARMD 49 A\">ARMD 49 A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARMD 72 A\">ARMD 72 A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ARMD 47 SD A\">ARMD 47 SD A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AFMD 23 A\">AFMD 23 A<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTS 27 8\">APTS 27 8<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTS 36 10\">APTS 36 10<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTS 48 12\">APTS 48 12<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTS 60 16\">APTS 60 16<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTS 72 18\">APTS 72 18<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTM 27 12\">APTM 27 12<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTM 36 15\">APTM 36 15<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTM 48 18\">APTM 48 18<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTM 60 24\">APTM 60 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTM 72 30\">APTM 72 30<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTR 27\">AUTR 27<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTR 36\">AUTR 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTR 48\">AUTR 48<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTR 60\">AUTR 60<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTR 72\">AUTR 72<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTF 27\">AUTF 27<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTF 48\">AUTF 48<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AUTF 60\">AUTF 60<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"APTS 27 8 P  \">APTS 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58<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADDC 68\">ADDC 68<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADDC 78\">ADDC 78<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADDC 94\">ADDC 94<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 58\">ABBC 58<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 68\">ABBC 68<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 78\">ABBC 78<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 94\">ABBC 94<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 58G\">ABBC 58G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 68G\">ABBC 68G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 78G\">ABBC 78G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 94G\">ABBC 94G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 48\">ABBC 24 48<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 60\">ABBC 24 60<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 72\">ABBC 24 72<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 48G\">ABBC 24 48G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 60G\">ABBC 24 60G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 72G\">ABBC 24 72G<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 48G SD\">ABBC 24 48G SD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 60G SD\">ABBC 24 60G SD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ABBC 24 72G SD\">ABBC 24 72G SD<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADBC 50\">ADBC 50<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADBC 65\">ADBC 65<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADBC 80\">ADBC 80<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ADBC 94\">ADBC 94<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AGF 24\">AGF 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AGF 36\">AGF 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AGF 50\">AGF 50<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER 4 24\">AER 4 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER 6 36\">AER 6 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER 2 B10 60\">AER 2 B10 60<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER G24 24 H\">AER G24 24 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER G36 36 H\">AER G36 36 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMR 2 G24 B6 60 H\">AEMR 2 G24 B6 60 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMR 2 G36 B4 60 H\">AEMR 2 G36 B4 60 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMR 2 RG24 B6 60 H\">AEMR 2 RG24 B6 60 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP 2 12\">AEHP 2 12<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP 4 24\">AEHP 4 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP 6 36\">AEHP 6 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 24\">AERB 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 36\">AERB 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 48\">AERB 48<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 12\">AEMG 12<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 24 H\">AEMG 24 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 36 H\">AEMG 36 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 48 H\">AEMG 48 H<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AESB 24\">AESB 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AESB 36\">AESB 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AECM 24\">AECM 24<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AECM 36\">AECM 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AESP 18 2\">AESP 18 2<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AESP 42 4\">AESP 42 4<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEF 4050 S E (CAS)\">AEF 4050 S E (CAS)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEF 50 S (CAS)\">AEF 50 S (CAS)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEF 75 S (CAS)\">AEF 75 S (CAS)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEF 2525 S (CAS)\">AEF 2525 S (CAS)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEF 4050 FT\">AEF 4050 FT<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER 4 24 EM\">AER 4 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER 6 36 EM\">AER 6 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AER 6 36 C EM\">AER 6 36 C EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP 2 12 EM\">AEHP 2 12 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP 4 24 EM\">AEHP 4 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP 6 36 EM\">AEHP 6 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 12 EM\">AERB 12 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 24 EM\">AERB 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 36 EM\">AERB 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 48 EM\">AERB 48 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 60 EM\">AERB 60 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AERB 72 EM\">AERB 72 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 24 EM\">AEMG 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 36 EM\">AEMG 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 48 EM\">AEMG 48 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 60 EM\">AEMG 60 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEMG 72 EM\">AEMG 72 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG 24 EM\">AETG 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG 36 EM\">AETG 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG 48 EM\">AETG 48 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG 60 EM\">AETG 60 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG 72 EM\">AETG 72 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP E 2 12 EM\">AEHP E 2 12 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP E 4 24 EM\">AEHP E 4 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHP E 6 36 EM\">AEHP E 6 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG E 12 EM\">AETG E 12 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG E 24 EM\">AETG E 24 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AETG E 36 EM\">AETG E 36 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AECO 1 EM\">AECO 1 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AECO 1 CAS EM\">AECO 1 CAS EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AECO 2 EM\">AECO 2 EM<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AECO 1 E\">AECO 1 E<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHC 18\">AEHC 18<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEHC 36\">AEHC 36<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST 302\">AEST 302<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST 303\">AEST 303<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST 304\">AEST 304<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST 305\">AEST 305<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST E 302\">AEST E 302<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST E 303\">AEST E 303<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST E 304\">AEST E 304<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"AEST E 305\">AEST E 305<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_3cb587b elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3cb587b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProduct Serial Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_3cb587b]\" id=\"form-field-field_3cb587b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"e.g. 810123456\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_e22c534 elementor-col-100\">\n\t\t\t\t\t<a href=\"https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2024\/02\/Placa-Matricula.webp\">Where to find the serial number<\/a>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_3f77bbc elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3f77bbc\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUpload Invoice\/Work Order:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_3f77bbc]\" id=\"form-field-field_3f77bbc\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" required=\"required\" data-maxsize=\"5\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_2ba7064 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2ba7064\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUpload Bill of Sale\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_2ba7064]\" id=\"form-field-field_2ba7064\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" required=\"required\" data-maxsize=\"5\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_06ed0a6 elementor-col-100\">\n\t\t\t\t\t<p style=\"color: red;\">Max. file size: 5 MB.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_31fb4f5 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"CLAIM INFO\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_7c2e1a4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7c2e1a4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tClaim Description\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_7c2e1a4]\" id=\"form-field-field_7c2e1a4\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_5ee46d2 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5ee46d2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhotos of the issue (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_5ee46d2]\" id=\"form-field-field_5ee46d2\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"5\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_a0a7bb5 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"CUSTOMER INFO\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bb5d181 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bb5d181\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSender Full Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bb5d181]\" id=\"form-field-field_bb5d181\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_909bce4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_909bce4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_909bce4]\" id=\"form-field-field_909bce4\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b8a1cd2 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b8a1cd2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPosition\/Title\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b8a1cd2]\" id=\"form-field-field_b8a1cd2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_aae1635 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_aae1635\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_aae1635]\" id=\"form-field-field_aae1635\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ddc22d9 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ddc22d9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail Address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ddc22d9]\" id=\"form-field-field_ddc22d9\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d47bb66\" data-id=\"d47bb66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f30c0f6 elementor-widget elementor-widget-heading\" data-id=\"f30c0f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Find Help &amp; Tools<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd8ed6 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4cd8ed6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/asberamerica.com\/en\/help-center\/end-user\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">END USER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7107af3 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7107af3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/asberamerica.com\/en\/help-center\/technician-tools\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">TECHNICIAN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c046bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c046bf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8baaff\" data-id=\"f8baaff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6083d6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a6083d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a599914 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a599914\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-81970d1\" data-id=\"81970d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6bb3f15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bb3f15\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f7d1a2f\" data-id=\"f7d1a2f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cfc4ef elementor-widget elementor-widget-heading\" data-id=\"5cfc4ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TECHNICAL SUPPORT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f367425 elementor-widget elementor-widget-text-editor\" data-id=\"f367425\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Customer Service Email: <a href=\"mailto:us.service@onneragroup.com\">us.service@onneragroup.com<\/a><\/strong><br \/><strong>Customer Service Phone:<\/strong> 305-779-0170<br \/><strong>Tech Support:<\/strong> Ext 8007<br \/><strong>Warranty:<\/strong> Ext 8002<br \/><strong>Parts:<\/strong> Ext 8009<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0326e4c\" data-id=\"0326e4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bf240b elementor-widget elementor-widget-heading\" data-id=\"2bf240b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REPLACEMENT PARTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8218268 elementor-widget elementor-widget-text-editor\" data-id=\"8218268\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFind Real OEM Parts at\n<strong><a href=\"https:\/\/www.partstown.com\/\">partstown.com<\/a><\/strong>\nor call <strong><a href=\"tel:+1-800-438-8898\">800.438.8898<\/a><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d1511 elementor-widget elementor-widget-image\" data-id=\"e2d1511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.partstown.com\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"167\" src=\"https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo-300x167.webp\" class=\"attachment-medium size-medium wp-image-8633\" alt=\"\" srcset=\"https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo-300x167.webp 300w, https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo-1024x571.webp 1024w, https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo-768x428.webp 768w, https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo-1536x857.webp 1536w, https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo-600x335.webp 600w, https:\/\/asberamerica.com\/en\/wp-content\/uploads\/2025\/10\/Parts-Town-Logo.webp 1931w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HELP CENTER Warranty Claim Find Help &amp; Tools END USER TECHNICIAN TECHNICAL SUPPORT Customer Service Email: us.service@onneragroup.comCustomer Service Phone: 305-779-0170Tech Support: Ext 8007Warranty: Ext 8002Parts: Ext 8009 REPLACEMENT PARTS Find Real OEM Parts at partstown.com or call 800.438.8898<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8421","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/8421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/comments?post=8421"}],"version-history":[{"count":61,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/8421\/revisions"}],"predecessor-version":[{"id":12577,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/8421\/revisions\/12577"}],"wp:attachment":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/media?parent=8421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}