{"id":5999,"date":"2024-02-15T12:01:43","date_gmt":"2024-02-15T16:01:43","guid":{"rendered":"https:\/\/asberamerica.com\/en\/?page_id=5999"},"modified":"2026-01-19T17:23:28","modified_gmt":"2026-01-19T21:23:28","slug":"refrigeration-equipment-warranty","status":"publish","type":"page","link":"https:\/\/asberamerica.com\/en\/warranty\/refrigeration-equipment-warranty\/","title":{"rendered":"Refrigeration Equipment Warranty"},"content":{"rendered":"\t\t
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REFRIGERATION EQUIPMENT WARRANTY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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STANDARD WARRANTY<\/h4>

Asber Refrigeration warrants to the original end-user purchaser (\u201cUser\u201d) that all Asber-branded equipment (\u201cEquipment\u201d) will be free from defects in materials and factory workmanship, under normal use and maintenance, for three (3) years from the date the Equipment is placed into service (the<\/p>

\u201cWarranty Commencement Date\u201d), but in no case longer than thirty-nine\u202f(39) months from the date of shipment.\u202fAWRR and AWRF series models carry a one-year warranty, not to exceed fifteen\u202f(15) months from shipment.\u202fCoverage is limited to the first purchaser; it is non-transferable, applies only within the continental United States and Canada, and\u2014on export sales\u2014is restricted to one-year parts-only coverage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If Asber receives notice of a defect in material or factory workmanship during the applicable warranty period, it will, at its option, repair or replace the defective component.\u202fAsber absorbs straight-time labor for installing approved replacement parts when the work is performed by Asber or an authorized service agent and allows up to two\u202f(2) hours of round-trip travel time or 100 total road miles.\u202fOvertime, weekend or holiday service, air or ferry travel, remote-area surcharges, and relocation of the unit require prior written authorization.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Beyond the basic term, the sealed compressor is warranted for an additional two\u202f(2) years (parts only) from the original installation date, covering defects in workmanship and materials in the sealed system alone.\u202fThis supplemental coverage does not extend to cabinets, controls, refrigerants, starting components, fan assemblies, or any other electrical or mechanical parts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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All claims must be submitted within thirty\u202f(30) days after the defect is\u2014or should have been\u2014discovered, and in any event before the warranty expires.\u202fAsber reserves the right to inspect the Equipment on-site at its expense and to review the User\u2019s service and maintenance records to confirm eligibility.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Commercial Use Only\u202f\u2014\u202fNot for Household Applications:\u202f\u202fAny installation or operation of the Equipment in a domestic setting, whether continuous or occasional, automatically voids all warranty coverage; the unit is deemed purchased \u201cas-is, where-is,\u201d with no express or implied warranty (including merchantability or fitness for a household purpose).\u202fService providers may refuse warranty work on units located in residences, and the owner is responsible for all related service costs, parts, and liabilities.<\/p>

Warranty coverage is further conditioned upon proper installation, unaltered configuration, and strict adherence to Asber\u2019s operating and maintenance instructions, using only Asber-approved parts and authorized service providers.\u202fIt does not cover supplier-branded accessories that carry their own warranties, minor items such as switches, lights, or fuses, or wear components like curtains or squeeze tubes.\u202fCoverage is void if failure results from freight damage, fire, water, misuse, acts of God, unauthorized repair, non-OEM parts, improper installation, removal or alteration of the serial number, or operation on incorrect, low, or unstable voltage or through extension cords.\u202fUnits sold or operated outside the continental U.S. and Canada are excluded except as noted above.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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This warranty is exclusive and is given in lieu of all other express or implied warranties, including any implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose.\u202fNo additional warranties are authorized unless issued in writing by Asber.\u202fAsber shall not be liable for incidental, consequential, punitive, or exemplary damages\u2014including lost sales, profits, or goodwill\u2014arising from the sale, handling, or use of the Equipment.\u202fAsber\u2019s total liability is expressly limited, at its election, to repair or replacement of the Equipment or to refund of the purchase price.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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To activate and validate your coverage, register each unit online at asberamerica.com<\/a>.\u202fAll service requests must be directed to ONNERA\u202fUSA at\u202f877-693-3372 or\u202fus.service@onneragroup.com and must include the model and serial numbers, installation date, proof of purchase, and a detailed description of the defect; compressor claims additionally require submission of Asber\u2019s compressor checklist.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Asber assumes no responsibility for visible or concealed freight damage.\u202fShipments must be inspected upon delivery, any damage noted on the carrier\u2019s receipt, and all packing materials retained for inspection.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Cancelled orders and returned merchandise are subject to a 25\u202fpercent restocking fee, require written authorization, must be made within 30\u202fdays of invoice, and the Equipment must be returned freight-prepaid, in its original crate, and in factory-new condition.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

REFRIGERATION EQUIPMENT WARRANTY STANDARD WARRANTY Asber Refrigeration warrants to the original end-user purchaser (\u201cUser\u201d) that all Asber-branded equipment (\u201cEquipment\u201d) will be free from defects in materials and factory workmanship, under normal use and maintenance, for three (3) years from the date the Equipment is placed into service (the \u201cWarranty Commencement Date\u201d), but in no case […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8478,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5999","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/5999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/comments?post=5999"}],"version-history":[{"count":23,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/5999\/revisions"}],"predecessor-version":[{"id":12522,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/5999\/revisions\/12522"}],"up":[{"embeddable":true,"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/pages\/8478"}],"wp:attachment":[{"href":"https:\/\/asberamerica.com\/en\/wp-json\/wp\/v2\/media?parent=5999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}